A new study has ranked the City of Bristol as the second worst place in the UK to keep your hair healthy, with a risk score of 73.5 out of 100. North Somerset topped the list as the single worst local authority in the country. Bath and North East Somerset also made the top five worst areas. That is three locations in our region in the bottom five nationally.
We are not surprised. At NOCO Hair on Whiteladies Road, we have been seeing more clients coming in with hair loss, thinning and scalp concerns than ever before. Now we know part of the reason why.
What is actually causing it?
The study looked at three key environmental factors: water quality, air quality and UV levels. Bristol scored a perfect 10 out of 10 for poor water quality. That means the water coming out of your taps is one of the most damaging in the country for hair and scalp health.
Hard water contains high levels of minerals including calcium and magnesium. Over time these build up on the hair shaft and scalp, making hair feel rough, dry and brittle. They also interfere with how well shampoo and conditioner work, meaning your products are less effective than they should be.
The South West also ties for the highest UV levels in the UK alongside the South East. UV exposure damages the outer layer of the hair shaft and can accelerate pigment loss, meaning hair can go grey earlier than it otherwise would.
What you can do about it
You cannot change the water or the weather. But you can change how you manage your hair in response to the environment you live in. These are the things that make the most consistent difference.
The NOCO Hair Score gives you a number, a band and a clear next step. If you live in Bristol or the South West, this is worth doing.
Take the Free Hair ScoreWhen it is worth coming in
If you have been noticing more hair in the shower, thinning at the crown or temples, a drier or itchier scalp than usual, or hair that just does not feel the way it used to — it is worth having it properly assessed rather than guessing.
At NOCO Hair we use the Kerastase K-Scan consultation, which gives us a detailed clinical picture of your scalp and hair health before we recommend anything. It removes the guesswork and gives you a clear starting point. From there we can design a plan that actually addresses what your hair needs — not just a product recommendation off the shelf.
And if all else fails — you could always move to Scotland.
Hairdressing is as much about how you make someone feel as how they look. That has been true from day one at NOCO and it shapes every decision we make — about how we consult, how we train, how we give back, and what kind of place we want to be for the people of Bristol.
We opened NOCO Hair in 2018 with a clear idea of what we wanted to build. Not just a great salon. A place where people could step out of their hectic lives, leave their worries at the door and feel genuinely looked after. Hair, body and soul.
The relationships are the work
People sometimes ask what makes NOCO different. The honest answer is the relationships. The consultation is not a formality we go through before the real work starts. It is the real work. Understanding who someone is, what their hair has been through and what they actually want their life to look like — that is where everything begins.
We have had clients sit in the chair going through something enormous. A diagnosis. A bereavement. A life change they were not ready for. The haircut is almost beside the point in those moments. What matters is that they felt heard, looked after and, when they left, a little more like themselves.
The wash. One of the most underrated moments in a salon visit.
Where it comes from
The Care with Hair campaign grew from a single moment that made everything clear. Years ago, I was invited to give a final haircut to one of my oldest clients, Megan, in hospice care. That visit changed how I think about what we do. A haircut is not just about how someone looks. It is about being present with another person. Seeing them. Caring for them at a moment that matters.
That one act became the foundation for everything Care with Hair has grown into — over £15,000 raised for Bristol charities, 300 free haircuts given to people who needed them most, and a team that genuinely believes business should do good, not just do well.
What the salon looks like now
The salon you walk into today on Whiteladies Road is the result of everything that has happened since 2018. The award within our first year. The lockdown that nearly ended it. The BBC Interior Design Masters transformation that gave the space its Japandi identity. And the team that has been built around a shared belief in doing this properly.
Corey Taylor at work. Co-founder, Managing Director and L’Oréal Colour Specialist.
Every detail in the salon is intentional. The drinks menu. The plants. The relaxation zone with its floor-to-ceiling bamboo mural. The massage chairs. The burnt orange, navy and yellow that run through the space. All of it exists to serve one idea: that when you are here, you should feel somewhere better than where you started.
Whether your hair can take more bleach depends on four things: the result you want, the technique used to get you there, your previous colour history, and how strong your hair already is. There is no single rule that works for everyone.
This is one of the most common questions we hear in the salon. And it is the right question to ask. Because bleach does not fail. Hair fails when it is pushed too far. The real question is not whether it can go lighter. It is whether it can stay healthy if it does.
What bleach actually does to your hair
Bleach opens the outer layer of the hair shaft. Once open, it moves inside and removes pigment to make the hair lighter. At the same time, it removes structural strength. Every bleach service carries some level of risk, which is why the condition of your hair before we start matters so much.
A gentle lift to add warmth is very different from removing colour and going from dark to light. The approach, the speed, and the level of risk all change depending on the result you are trying to achieve.
Signs your hair may not be ready
These are not automatic red lights. They are signals worth checking properly before we proceed.
In many cases, hair that shows warning signs can still be worked on safely. It just needs the right approach. This is not about stopping. It is about doing it well.
Why a strand test matters
A strand test means taking a small section of hair and applying colour or bleach to it before working on the whole head. It shows us how fast the hair lifts, how evenly it lifts, how much strength it keeps, and when it is safest to stop.
Alongside this we check elasticity. We gently stretch a strand of hair between two fingers. Hair that stretches and returns generally has good strength. Immediate snapping may indicate dryness or brittleness. Stretching too far without returning usually means the hair needs protein support before we proceed.
These tests are most important when bleaching over existing bleach, or when your hair has been through multiple colour services. That is where damage can build quickly if hair is pushed beyond what it can handle.
How timing affects the decision
Timing matters, but it is not the same for everyone. It depends on hair length, how much new growth there is, the type of colour being used, and whether bleach would overlap hair that is already light.
In most cases, previously lightened ends do not need to be bleached again. If they are already light and healthy, we protect them rather than overlapping. Pushing too soon does not save time. It costs hair.
Can products fix hair enough to bleach again?
Modern bond builders and treatments have come a long way. They can reduce breakage, support strength during bleaching, and improve how hair feels and behaves. But there is a limit to what they can do.
Products cannot replace hair that has already been lost, and severely compromised hair cannot be fully repaired by a treatment alone. When hair is healthy enough, bond builders can make bleaching safer and more comfortable. When it is not, the safest option is to pause and rebuild first. Knowing the difference comes from proper assessment, not guesswork.
Foils versus open air techniques
Technique matters as much as timing. When hair is wrapped in foil, heat builds and the lift is stronger. The risk is higher. When bleach is applied in open air, the process is slower, the lift is gentler, and the hair has more protection.
In some cases, lifting low and slow is the safest option. In others, a stronger lift can be used carefully with proper protection. It depends on the hair, not just the colour goal. There is always some level of risk when colouring hair. The role of a professional is to manage that risk properly, not to eliminate the conversation about it.
Frequently asked questions
Can my hair take more bleach?
Sometimes yes, sometimes no. It depends on the strength of your hair, previous colour history, and how the bleach would be applied. A professional check is the safest way to decide.
Is bleaching over already bleached hair risky?
It can be. Overlapping bleach is where most damage happens. In many cases, previously lightened ends do not need to be bleached again and are protected instead.
Do foils make bleaching stronger?
Yes. Foils increase heat and speed up lift. Open air techniques are slower and gentler. The safest option depends on the hair and the desired result.
Can products make my hair strong enough to bleach again?
Products can help support strength and reduce breakage, but they cannot replace hair that has already been lost or fully repair severely compromised hair.
How long should I wait between bleaching appointments?
Around six weeks often works well for root work. Longer gaps can still be managed but usually require more time and care. There is no single rule for everyone.
Will bleaching always damage my hair?
There is always some level of risk when colouring hair. The goal is not to remove risk completely, but to manage it properly through testing, planning and technique.
How long it takes for hair to grow back depends on why it changed in the first place. After hair loss, breakage, a big cut, or a fringe you have grown out of, the question is almost always the same: will it come back, and how long will it take?
Most people asking this question are going to get a positive answer. Hair is remarkably resilient. Understanding how it grows helps you understand what to expect and why patience is almost always the right approach.
How hair actually grows
Each hair on your head goes through its own growth cycle. The active growth phase, called the anagen phase, lasts anywhere from two to seven years depending on your genetics. During this time the hair grows roughly half an inch a month, or around six inches a year.
If your growth phase runs closer to seven years, your hair has the potential to grow very long before it naturally sheds and regrows. A shorter growth phase of around two years means your hair may reach a natural stopping point, often around the jawline or shoulders, even when it is perfectly healthy. Neither is better or worse. It is simply how your hair is built.
Why it feels slow at first
Hair grows from the root, not the ends. This means in the early weeks of regrowth you will not see much visible change, even though growth is happening. New hair has to travel a certain distance before it becomes noticeable at the surface.
People with fringes often notice hair growing back faster because it reaches their eyes. Length growth is harder to perceive because there is no equivalent reference point. The hair is growing. You simply cannot see it yet.
What affects how quickly hair grows back
The speed and quality of regrowth depends largely on what caused the change in the first place.
What helps while hair is growing back
You cannot dramatically speed up hair growth. What you can do is create the best possible conditions for the growth that is already happening.
When hair may not grow back fully
For most people, hair does recover well. There are some situations where the picture is more complex. Genetic thinning, certain hormonal conditions and some longer-term health issues can affect follicle activity over time. Even in these cases, early assessment and the right support can slow the process significantly and improve the quality of what remains.
The most important thing in any case is understanding what is actually happening rather than guessing. A professional can usually identify whether you are dealing with temporary shedding, breakage or something that needs a more structured approach.
Is my hair thinning? It is one of the most common questions we hear in the salon. And one of the most anxious. The good news is that most people asking it are catching something early, which means there is almost always something practical to do about it.
As a stylist I see clients every week who are convinced they are losing their hair, when in reality they are dealing with breakage, seasonal shedding or a change in texture. Understanding the signs properly is the first step to feeling in control again.
Signs your hair may be thinning
You can usually spot thinning by noticing a combination of visual changes and differences in how your hair behaves day to day.
Why is my hair thinning?
There are several common causes. Understanding the reason behind what you are seeing helps you take the right next step rather than guessing.
Is it thinning or am I overthinking it?
Many people confuse thinning with breakage, seasonal shedding, postpartum regrowth, new baby hairs, or dryness and frizz. There are two quick ways to begin telling the difference yourself.
Look at the pattern. Thinning tends to follow a consistent pattern such as a wider parting or a weaker crown area. Breakage is more random and tends to affect different lengths and sections.
Look at the root end of shed hairs. Natural shedding produces hairs with a small white bulb at the root end. Breakage produces hairs of varying lengths with no bulb. A professional can usually tell the difference within seconds of looking.
Can thinning hair grow back?
Often yes, depending on the cause. Stress-related thinning is usually temporary and recovers once the trigger passes. Postpartum thinning almost always resolves on its own. Breakage is fully fixable with improved condition and the right haircut. Hormonal or genetic thinning is more complex but very manageable, particularly when addressed early.
Hair responds best to consistency rather than drastic changes. Gentle products, reduced heat, scalp care and regular trims all contribute more than any single treatment.
What actually helps
There is a lot of misinformation online about hair thinning. These are the changes that genuinely make a practical difference.
When should I get it checked?
If you are unsure whether your hair is thinning, a professional assessment is the quickest way to get clarity. A stylist can identify whether it is thinning, breakage or temporary shedding and help you build a realistic plan from there.
From a medical perspective, if shedding has been ongoing for more than three to four months, or is accompanied by fatigue, changes in skin or nails, or shifts in weight, a GP appointment and a simple blood test to check iron, ferritin, vitamin D and thyroid function is a sensible next step.
Is Bristol’s water causing hair loss? It is one of the questions we hear most from clients who have noticed a change since moving to the city, or who have been here a while and cannot explain why their hair feels different. The water is worth understanding. But it is rarely the only thing going on.
Bristol sits in a moderately hard water area. That means the water contains a higher concentration of dissolved minerals, primarily calcium and magnesium, than you would find in a soft water region. Over time, this has a real and measurable effect on hair and scalp.
What hard water actually does to hair
Hard water does not cause hair loss directly. What it does is create conditions that make hair more prone to breakage, dryness and scalp irritation over time. When those things build up, they can look and feel very much like hair loss.
Why Bristol comes up specifically
Bristol draws its water from a combination of sources including reservoirs in the Mendips and the River Severn. The hardness level varies across the city but sits broadly in the moderately hard range. It is not as extreme as parts of London or the South East, but it is noticeably harder than soft water areas in Wales or the North West.
People who move to Bristol from a soft water area often notice the difference quickly. Hair feels drier, products lather less, and the scalp can feel tighter or more reactive than before. These are real changes caused by water chemistry, not imagination.
Watch: Noel Halligan on Bristol’s water and hair loss
After being contacted by the Sunday Times about potential hair loss linked to Bristol’s water, I sat down to dig into what is really going on. From mineral buildup to scalp health, this conversation covers the facts behind the question.
Watch the full conversation
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More InformationNoel Halligan, Co-founder of NOCO Hair Bristol, discussing the real link between Bristol’s water and hair health.
When water is not the only cause
Hard water is one factor. In the salon we rarely see hair changes that have a single cause. Clients concerned about thinning or increased shedding in Bristol are usually dealing with a combination of things.
What you can do about it
The effects of hard water on hair are manageable. None of the practical solutions are complicated or expensive.
We get asked this more than you might think. Not just by older clients, but by anyone who has ever felt that a particular salon was not quite for them. Too trendy. Too young. Too intimidating. The honest answer is no, you are not too old. And the question itself tells us something important about what salons have often got wrong.
NOCO is a consultation-led salon. That means before we do anything, we sit down and understand your hair, your life and what you actually want. The result is always personal to you, not to what is trending on Instagram this week.
What age has to do with hair
Hair changes as we get older. It gets finer. It loses density. Grey comes in. The texture shifts. These are real changes and they affect what works and what does not. But none of them mean you should stop caring about your hair or stop coming to a salon. They just mean the conversation needs to be more informed.
A good stylist understands how ageing affects hair and works with it rather than against it. The right cut for finer hair is different from the right cut for thick hair. The right colour approach for someone with a lot of grey is different from someone with a dark base. None of this is complicated once you understand the principles.
What we actually do for clients as hair changes
Who comes to NOCO
Our clients range from students to grandparents. We have people in their twenties coming in for their first proper colour consultation and people in their seventies coming in for a cut they have never quite been able to get right anywhere else. The common thread is not age. It is that they want to understand their hair and leave feeling better than when they arrived.
A selection of results from across our client base at NOCO Hair Bristol.
The question behind the question
When someone asks if they are too old for our salon, what they are usually really asking is: will I feel welcome here? Will someone take my hair seriously? Will I leave feeling like myself, or will I leave with something that does not suit me?
The answer to all of those is yes, yes and no. We take every client seriously regardless of age. The consultation is the same whether you are twenty-five or seventy-five. We diagnose before we design. We listen before we cut. And we do not hand you a style that works for someone else and hope for the best.
How often you should get your hair cut depends on your hair length, texture, how much heat or chemical processing it goes through, and what you are trying to achieve. For most people, somewhere between every six and twelve weeks is the right range, but the right answer for you sits within that depending on your specific situation.
The most important reason to keep up with regular cuts is not style. It is health. Split ends left unchecked travel up the hair shaft, causing frizz, breakage and dullness that no product can fully reverse.
Why haircut timing matters
Hair grows roughly half an inch a month. For short or layered styles, that growth quickly changes the shape and balance of the cut. For longer hair, the ends are the oldest and most vulnerable part of the hair shaft, and they accumulate damage over time from heat, styling and environmental exposure.
A regular cut removes that damage before it spreads. It also keeps your style looking intentional rather than grown out.
How often by hair type and length
Precision cuts maintained regularly always look intentional.
What about fringes?
Most people trim their fringe roughly every four weeks, or whenever it reaches a length that bothers them. Because the fringe sits directly in the line of sight, it is easier to spot when it needs attention than the ends of the rest of your hair. Many clients manage this themselves between appointments, which is perfectly fine with the right scissors and a steady hand.
What if you are growing your hair out?
Trimming while growing your hair is not counterproductive. It feels that way, but leaving split ends to travel up the shaft costs you more length than the trim does. Even when growing, having a small amount taken off every three months keeps the ends healthy and means the length you are growing is retained rather than breaking off.
Ask your stylist specifically to maintain the length while removing damage. A good stylist will take the minimum necessary to keep the ends healthy without sacrificing length unnecessarily.
A precise cut maintained regularly always looks intentional.
The days become longer and brighter, which can only mean one thing: summer is here! Although summer means beach days and holidays, it’s important to know the dangers of those UV rays.
You wouldn’t step out into the summer sun without lathering up in sun cream, so why forget about those luscious locks?
Just like your skin, the sun will damage your hair too. Between sun, sea, and sand, your hair goes through a lot in those summer months. Without the correct hair care steps, the damage can really take a toll on your tresses. Read on to learn how to maintain healthy hair in the summer.
How sun can damage your hair
Those hot days and UV rays can be very damaging to your hair. It is crucial to understand those effects and the importance of protecting your hair from the sun.
- Cuticle damage – The cuticle is the outer layer of hair protecting the inside of the hair shaft from damage. The UV rays can break this down, causing your hair to dry out, your hair will then attract humidity and humidity means … FRIZZ!
- Inner damage – The sun weakens the internal structure of your hair and makes it prone to breakage and split ends.
- Colour damage – Coloured hair is even more prone to sun damage. Colour treatments can already leave your hair dehydrated, and too much sun can leave it even more vulnerable to damage. Not to mention – the UV rays perform as a bleach which will slowly but surely fade any colour. Some more colour treatment tips to come…
- Water damage - There is nothing like a dip in the pool or a splash around in the sea during those hot summer months! However, sometimes the things we love hurt us the most…
While you’re splashing about in the pool, chlorine is stripping natural oils from your hair, making your hair dry and weak. This can lead to breakages.
Salt water can have very similar effects to chlorine water, minus the chemicals. Salt water strips the hair of moisture, making it dry and more susceptible to breakages and split ends.
How to know if your hair is sun damaged
Exposure to sun for a longer period of time will make changes to your hair more noticeable. Signs of damaged hair are:
Split ends – the heat stripping your hair of moisture will make it more prone to split ends and breakages.
Texture – being in the sun or the pool will strip your hair of its natural oils, causing it to become much more dryer and brittle. So, say goodbye to your silky-smooth hair.
Discolouration– UV rays react with the melanin in your hair, causing pigment changes. The chemicals in chlorine can also react with your hair – especially if it’s dyed! – altering the colour.
Tips and tricks you need to know to keep your hair healthy in that summer heat
Start with a summer trim
It is important to give your hair a head start for summer. Visiting your salon and getting rid of those split ends will keep your hair healthy and easy to maintain in those hot summer months.
Mask the Mane
One of the obvious and simple answers to protect your hair from the sun is wearing a hat or a scarf. Wearing a hat or a scarf act as a physical barrier to protect from those harsh UV rays!
UV protection
The first thing you do if you know you are going to be spending a day in the sun is lather up your sun cream so why not use the same protection for your hair. UV hair protectants come in all shapes and sizes, from gel to powder. Research the best product to protect your locks!
Hydration
This is a tip you really shouldn’t ignore. You could be doing everything right to keep your tresses intact but, without correct hydration, your hair will start to show signs of stress. Drinking water will not only provide hydration for your body but to your hair strands too!
Keep away from heat styling tools
With the sun already scorching your strands, using straighteners, curling irons or hair dryers will add to the heat damage. Try using more natural methods of styling your hair in the summertime. Air drying and braids will be your best friend.
Washing your hair
It is likely that you will be washing your hair more frequently to help combat the dirt and sweat.
However, beware of the fact that overly washing and shampooing your hair will strip any natural oils, therefore further drying your hair out!
Try washing your hair 2-3 times a week and switching out your shampoo and conditioner routine for a more moisturising option. This will help with locking in any moisture in these drying months.
A pro tip from us this summer is to rinse your hair with cold water after you wash your hair for maximum shine. This is because it will close the hair cuticle and allow the hair to reflect more light.
Treatments
Hair masks and leave-in conditioners will help you with adding that extra bit of moisture. Using moisturising treatments will add an extra layer of protection from those UV rays, making it harder for the sun to damage your hair.
This tip is key if you are in and out of the water! Fully saturating your hair before diving into the pool will lock in that moisture it needs after sun exposure. Note that already wet hair won’t absorb as much saltwater or chlorine chemicals.
Fight the frizz
In the heat and humidity, frizzy hair will be your worst enemy. Keeping your hair healthy and well maintained will help keep your frizz to a minimum. Keep your eye out for shampoos and conditioners with two ingredients: amino-silicones, and cationic surfactants, these two ingredients will help neutralise your hair and prevent the humidity from winning this round!
If the frizz is getting the best of you this summer, here at NOCO we offer Phrizzy-o-therapy treatment to help combat the humidity.
Colour care
Coloured hair is already tricky to maintain, let alone adding those summer elements into the mix. If you have coloured hair, exposure to the sun can have many negative effects on your tresses.
Chlorine chemicals can strip out the colour your hair is dyed and often turn the dye brassy or faded. Ensure you are using colour preserving hair care products during the hot summer months.
Dyed hair is a lot more prone to dryness as the strands are already stripped of natural oils more than undyed hair. Using hydrating products is your only answer at this time of year; don’t let your hair damage ruin your time in the sun.
There you have it …
Understanding the importance of hair care is vital during these summer months! Stick to our useful haircare tips for summer and help protect your hair.
Here at NOCO, we are here to help you with any hair care needs, whether you are wanting your start of summer trim or a deep conditioning treatment to help bring back your shine.
Contact us today to book this summer!
Whether you trusted your hair to the wrong stylist or an attempt at home colouring went sideways, a dye mishap can feel like a nightmare. But no hair colour disaster is completely unfixable in the right hands. The first step is understanding what actually went wrong.
Colouring hair is a more delicate process than the box dye adverts suggest, particularly when bleach is involved. Here is what we see most often and what can be done about each one.
Brassiness and bad blonde
Blonde is one of the most popular colour results and one of the easiest to get wrong. Too much lift in one direction can leave you with green-grey ashy tones, orange brassiness or a yellow that reads more Barbie than beachy.
Colour correction work at NOCO Hair Bristol.
Hot roots
Hot roots appear when the hair at the root develops differently from the rest, creating a two-tone effect that looks unintentional. It happens most often when previously processed hair reacts differently to fresh colour, or when the heat from the scalp causes the dye at the root to develop faster and lift higher than the lengths.
A small amount of anti-brass or cool toner applied to the roots can help at home. In a salon, a colourist can correct hot roots using a slightly deeper shade at the root to balance the overall result. For future colour, applying the dye to roots last, after coating the lengths, reduces the risk of this happening again.
Colour that has gone too dark or intense
Left colour on too long? The first response is to wash immediately, several times if needed. A clarifying shampoo strips colour faster than a regular shampoo. Follow immediately with a deep conditioning treatment as clarifying shampoo is harsh on the hair structure.
From there, a stylist can advise the best route. In some cases the dye can be removed or lifted. In others, encouraging it to fade naturally over a few weeks while protecting the hair is the better option. Highlights or balayage can also be used to break up the intensity and lighten the overall effect without a full removal process.
Patchy or uneven coverage
Patchy colour coverage is one of the most common results of home dye jobs and can also happen with inexperienced stylists. The causes range from incorrectly mixed product to uneven application, damaged hair that absorbs colour inconsistently, or missed sections.
A professional can identify exactly what caused the patchiness and correct it using a combination of targeted re-colouring, toner, gloss treatments or condition work depending on the root cause. Colour often needs more than one pass to build depth evenly, in the same way that painting a wall benefits from an undercoat before the finish coat.
Stripey or chunky highlights
Bold, visible streaks rather than blended highlights usually happen when sections placed in foil are too thick. The result lacks the dimension and movement that makes highlights look natural.
Balayage used to soften and blend overly chunky highlight work at NOCO Hair Bristol.
The two most effective salon fixes are blending the base colour back through to reduce the contrast between highlighted and unhighlighted sections, or using balayage to hand-paint colour in a way that disguises the foil sections and creates a more gradual, natural result.
Hair dye on skin
Staining around the hairline, neck and ears is extremely common. At the salon we use a professional stain remover. At home, milk on cotton wool works surprisingly well. Regular soap and water clears most fresh stains. For anything more stubborn, baby oil, a gentle body scrub or a small amount of rubbing alcohol applied lightly without scrubbing will usually clear it.
Prevention is more effective than removal. Always use gloves when colouring at home, wipe any drips immediately before they set, and apply a barrier of moisturiser or Vaseline around the hairline before you start.
Damaged hair after colouring
Bleach and permanent dyes work by lifting the outer protective layer of the hair shaft. This is necessary for the colour to penetrate, but it leaves the hair more vulnerable to breakage, frizz, dryness and heat damage until that outer layer recovers.